Release notes: vcore 1.4.1

Last modified: Thursday February 20, 2020.

Learn about new features and any issues found in testing for the vcore software 1.4.1.

About this release

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The vcore software provides the features for your Vaion enterprise security solution.

Table 1 – Software release details

Release label Release date Software build number
vcore video management system software
version 1.4.1
(Released to the Stable Upgrade channel)
February 18, 2020 vcore: 200213_04911

Table 2 – Previous software release details

Release label Release date Software build number
vcore video management system software
version 1.4.1
(Released to the Beta Upgrade channel)
February 14, 2020 vcore: 200213_04911
vcore video management system software
version 1.4
(Released to the Beta Upgrade channel)
January 30, 2020 vcore: 200130_04803
vcore video management system software
version 1.3
(Released to the Stable Upgrade channel)
January 14, 2020 vcore: 191218_04435
vcore video management system software
version 1.3
(Released to the Beta Upgrade channel)
December 19, 2019 vcore: 191218_04435
vcore video management system software
version 1.2
(Released to the Beta Upgrade channel)
December 5, 2019 vcore: 191205_04282
vcore video management system software
version 1.1.1
November 15, 2019 vcore: 191115_04099
vcore video management system software
version 1.1
November 14, 2019 vcore: 191114_04084
vcore video management system software
version 1.0
October 31, 2019 vcore: 191030_03905
vcore video management system software
version 1.0 RC1
October 25, 2019 vcore: 191024_03824

What's new

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This release includes the Vaion vcore video management system 1.43 software. In this release, vcore provides the following features.

Table 3 – New features — vcore video management system software release

Feature Description Added in
Objects in view counting

Building on the basic object counting (available from vcore 1.2), Live object counting counts all the people and vehicle objects in the view of a camera, or in the view of selected groups of cameras.

See: How to: Create live counts of objects in view

vcore 1.4
Line crossing counting

Configure areas with line crossing rules, to count the number of people entering and leaving areas.

See: How to: Create counts of objects that cross a line

vcore 1.4
Download count information as .csv

Download the count information from either your Objects in view counts or Line crossing counts as comma separated variable files.

See: How to: Download historic object count information

vcore 1.4
Carry out quick searches from Video view and Map view

You can now search for objects directly from the Video view or Map view tools.

See: How to: Quick search from Video view ,
How to: Quick search from Map view

vcore 1.4
vcam devices installation

To install vcam devices, you do not need to preconfigure credentials.

See: How to: Add Vaion vcam devices to vcore

vcore 1.4
Configure Advanced Field of View cones in Map view

To improve the accuracy of object placement in Map view, configure Advanced Field of View for your cameras.

See: How to: Set camera fields of view

vcore 1.4
Search for audio detections

Search for audio detections that have been logged by vcore.

See: How to: Search for audio detections from Vaion vcam devices

vcore 1.4
Automatic updates for vcore

Configure automatic updates for your vcore video management system.

See: How to: Update your vserver firmware

vcore 1.4
Backup and Restore vcore from vcloud

Backup your vcore configurations to vcloud. When needed, select hte appropriate backup to restore to vcore.

See: How to: Configure remote backup and restoring of configuration on your vcore video management system

vcore 1.4
Audio support for Vaion vcam devices

The Vaion vcam range of devices include audio analytics and detection. This release adds support in vcore for Audio Rules, showing the audio events on Map view.

The microphones are part of the cover of the vcam devices; if the cover is not correctly fitted, the vcam device cannot receive or process audio.

See: How to: Create rules for audio

vcore 1.3
Improvements to timelines

The visual design and workflows for the timelines have been updated.

See: How to: View live video or play back recorded video

vcore 1.3
Link to Vaion docs added to the vcore user interface

You can now link directly from the vcore user interface to the Vaion docs documentation portal.

You are routed to the correct documentation portal; either the main portal if your vcore is on the stable track, or to if your vcore is on the beta track.

We recommend that you only use the beta software track for test systems. All productions systems must be on the stable release track. 

vcore 1.3
Supportability improvements To enable the vcare Support team to better support your Vaion products, improvements have been made the log files created by vcore, including adding timestamps to the log bundles, and introducing variable packet capture (pcap) capture lengths. vcore 1.3
Updates to the line-crossing algorithm

To improve the accuracy of the line-crossing detection, changes have been made to the algorithm used for these detections.

See: About: Line-crossing detections
How to: Create rules for line-crossing, and
How to: Search for line-crossing

vcore Beta 1.2
Enhancements to the Video view

This release combines the live and playback features into a single pane.

You can also now choose to view bounding boxes on objects (people, and/or vehicles) detected by the Vaion analytics, and display a count of people and vehicles.

See: How to: View live video or play back recorded video,
How to: Enable bounding boxes in Video view, and
How to: Enable basic object counting in Video view

vcore Beta 1.2
Option to delete data for a camera

The ability to delete the data from a specific camera, perhaps in response to a privacy compromise or a breach of regulations, has been added into the vcore software.

See How to: Delete recordings from a camera

vcore Beta 1.2
Improvements to the Alarms & Events tool

The way that the Alarms & Events tool handles long lists has been improved. Additionally, you can now use advanced search to more easily find specific alarms.

See: About: vcore Alarms & Events page
How to: View Alarms & Events in vcore

vcore Beta 1.2
Support for webhooks

vcore 1.2 introduces the ability to configure webhooks to enable vcore to sent alerts using the communication or messaging tools of your choice.

See: How to: Create webhooks to send vcore notifications

vcore Beta 1.2
Tools to enable a camera to be easily swapped

In the event of a camera failing, vcore now includes options to replace the camera, synchronize the video from the original camera, and to add the new camera on the Video view and Map view.

See: How to: Swap out a broken camera in vcore

vcore Beta 1.2
Area masking for analytics

You can now define areas of a view where analytics should not be run.

See: How to: Define areas without analytics

vcore Beta 1.2
Visual indication for upgrade status When upgrading the vcore software, you are now shown a progress indicator so you can monitor the progress of the downloading and installing of the vcore upgrade package. vcore Beta 1.2
Map view now includes a timeline vcore now includes a timeline on Map view. vcore Beta 1.2
Improved logging features This release includes improvements to the way information about the health of your vcore video management system and your cameras are collected. vcore Beta 1.2
User permissions

This release introduces fine-grained access permissions, so that you can define roles and decide which permissions are assigned to each role.

Using this feature, you can now define access on a per-site basis.

See: About: vcore Users tool

vcore 1.1
Assign roles to sites or camera groups

From this release, you can apply a specific role to a group of users for specific sites or camera groups. This enables you, for example, to create an administrator role just for devices within a single office or region.

See: About: vcore Users tool

vcore 1.1
Improved vcore logging

Error logging has been improved so that more information useful in diagnosing issues is captured in the log files.

See: How to: Download log bundles from your vserver appliance

vcore 1.1
Improved NTP settings

You can now configure multiple NTP servers for use by your Vaion clusters, server groups, and servers.

See: How to: Configure your Vaion server groups to use NTP servers

vcore 1.1
Improvements to Map view

You can now use Map view to track vehicles in the field of view of your cameras.

The choices of icons you want displayed on Map view has also improved.

See: How to: View the locations of people or vehicles on your site maps using Smart Presence

vcore 1.1
Improved search options

This release includes improvements to the search bar used in the Devices tool, and Video view. These search bars now include a filter option enabling you to search for detailed information, for example, the Manufacturer, or the IP address of a camera.

See: About: vcore Devices tool

vcore 1.1
Improved user interface feedback for camera stream and analytics

If vcore does not receive suitable video streams from the cameras connected to it, the analytics might be degraded or not available. This release provides better feedback to users in this situation.

See: About: vcore Video stream requirements

vcore 1.1
Video stream rotation

To maintain compatibility with the widest possible number of third-party cameras, vcore can now rotate the video being supplied from the camera, to ensure the correct image orientation when displayed in Video view.

See: How to: Adjust camera parameters from within vcore

vcore 1.1
Vaion vcam camera support

This vcore release includes features to upgrade the camera software from vcore. You can also use the manual and auto-focus controls in vcore to change the vcam camera focus.

See: About: vcore Devices tool

vcore 1.0
Clustering of vserver appliances

Create clusters of vserver appliances that work together to provide multi-site coverage.

Beta featureSubject to change

See: About: vcore Servers tool

vcore 1.0
First time experience See important information about the Vaion enterprise security solution the first time you log into vcore.

vcore 1.0

Retention period improvements The settings to enable you to better configure how your video is stored and retained have been improved.

vcore 1.0

New Firmware available notifications Administrator users are notified when new versions of the vcore firmware are available.

vcore 1.0

Camera credentials improvements You can now add notes to each set of camera credentials.

vcore 1.0

Digitally-signed exports When you export video and metadata, the files are digitally-signed (watermarked) so that you can prove they have not been tampered with.

vcore 1.0

Encryption of exported files When you export video or metadata, or send links to recorded video, you can choose to apply AES-256 encryption so that only those authorized can view the recordings.

vcore 1.0

Secure LDAP Use secure LDAP when importing users using your LDAP servers.

vcore 1.0

Improved recording controls

You can set the recording quality for important and unimportant occurrences based on specific values for resolution and frame-rate.

vcore Beta 3
vcloud features

Enable Remote access to your vcore software, to access, manage and view video remotely.

Also, Link sharing (introduced in vcore Beta 2) can now be accessed remotely via the Vaion vcloud.

vcore Beta 3
User interface for panoramic cameras

Use the new user interface options to view panoramic cameras using different methods of dewarping the image seen from the camera.

vcore Beta 3
H.265 playback transcoding

vcore now provides support for Axis cameras that use High Efficiency Video Coding (H.265) to allow recording using H.265 compression. vcore transcodes the stored stream into H.264 for playback from the vcore user interface.

vcore Beta 2
System level alerts

This release introduces system level alerting, informing users of important system events, such as vcore starting up, being shut down and being upgraded.

vcore Beta 2
Vivotek protocol support

Native support for Vivotek cameras is now included.

vcore Beta 2
More Video view live video layout choices

When viewing live camera feeds in Video view, you can now select from the existing 2 x 2 or 1 & 3 layouts, or use the new 1 & 5, 3 x 3, or 4 x 4 layouts.

These new layouts only apply to watching live feeds. To maintain the quality you need for detailed analysis in playback view, choose either the 2 x 2 or 1 + 3 layout.

vcore Beta 2
Link sharing

From Video view playback, the Search tool, or Alarms & Events, you can now create and share links to video clips. When the recipient receives the link, they can access the relevant video clip using direct network access to Vaion vcore.

vcore Beta 2
vcore Servers tool — Backup and Restore

Back up your Vaion configurations, and restore them to recover your Vaion vserver appliance to a known working state.

vcore Beta 1
link local address

If, when you have your vserver appliance configured to operate in DHCP IP Mode, if DHCP fails, the server now falls back to using the link local address (as specified in RFC 3927).

vcore Beta 1
vcore Map view

Map view improves the timeline, making it easier to identify when alarms and events occur.

vcore Beta 1
vcore Devices tool

The Devices tool includes improvements to the user interface for the timeline.

Usability improvements have been made to the Configuration and Credentials workflows.

vcore Beta 1
Anomaly detection

The anomaly detection in vcore Beta 1 has been updated to include detections relating to the 'time of day' and 'day of week'.

Anomalies now also trigger events in the Alarms & Events tool.

vcore Beta 1
vserver appliances

The first-time configuration workflow simplifies setting up your vserver appliances.

vcore Alpha 3
User interface

This release includes the addition of tooltips to help identify the icons used in the user interface.

vcore Alpha 3
Search tool

Improvements to the Search tool include a new timeline design, and similarity search for vehicles.

vcore Alpha 3
Devices tool

Improvements to the Add Devices workflow. When configuring new cameras, there are now user interface elements to allow the trusting of camera certificates.

vcore Alpha 3
vcore Settings

Users can now edit their own profile, and change their password.

vcore Alpha 3
Anomaly detection

This release now includes background anomaly training.

This is training only, anomalies do not trigger alarms or alerts in this release, and there are no configuration options available.

vcore Alpha 3
Video view Playback

Improved exporting of video clips from the Video view Playback.

vcore Alpha 2
Sites and Map view merged

From Map view, you can now add floorplans and position camera and other icons. This change makes setting up the Map view more streamlined.

vcore Alpha 2
Updates to the Search features

The Search tool has been updated with new similarity search features, and with the new export from search features.

vcore Alpha 2
Configuration of email server

This release provides the ability to configure vcore to communicate with an email server, so that vcore can send email notifications.

vcore Alpha 2
Rules tool

Rules can now be configured to send email messages as an action.

You can now import information from the Search history, to quickly define a new rule.

vcore Alpha 2
Devices tool

The Devices tool now automatically detects available camera protocols and uses the appropriate protocol.

vcore Alpha 2

The vcore Dashboard provides a convenient place in the user interface to access all the tools and features of your Vaion vcore software.

See About: vcore Dashboard for more information.

vcore Alpha 1

Add, configure, and manage your cameras from the Devices tool.

Create camera groups to help you organize your cameras in meaningful ways (by site, by floor, by wing) that are relevant to the areas you are protecting.

Use configuration profiles to apply common settings relating to the video quality, recording strategy and retention policies, and easily apply them to cameras in your installation.

Preview each of your cameras, to verify that you have chosen the correct camera when making adjustments.

For the proof of concept program, use passive mode to use your existing cameras in parallel between the Vaion video management system, and your existing VMS, without having to change camera profiles or other parameters.

Using existing cameras in passive mode might lead to some reduction in video quality or accuracy of analytics, as the cameras are not optimized for use with the Vaion video management system.

See About: vcore Devices tool for more information.

vcore Alpha 1

The Vaion vserver appliances can be configured to connect to one or two networks, and can be configured to use either static addressing, or DHCP. Use the provided tools to set the vserver hostnames.

Set up the certificates that you need to control access to your Vaion video management system, either using self-signed certificates, or generate certificate signing requests and then upload the signed certificates to your vserver appliances.

See About: vcore Servers tool for more information.

vcore Alpha 1
Video view

The Video view provides the mechanism to monitor your connected cameras.

Create and save the layouts and views that best suit your environment and your operators.

Preview each camera before dragging it to the Video view to pin it in your chosen location..

Use dynamic rotations so that the Vaion analytics shows the camera views with the most interest, or set up manual rotations to pin several cameras to a single pane, and rotate through them.

See About: vcore Video view for more information.

vcore Alpha 1

From the Video view, use Playback to review the feeds from your cameras. With anomalies and events shown in the timeline, you can easily pin-point the areas of interest.

Maximize the pane you are viewing, and use the digital pan and zoom to see the detail you need. Adjust the playback speed and direction to view and find exactly what you are looking for.

When you have found the video clip you need, export one or more clips for use as evidence.

See About: vcore Video view for more information.

vcore Alpha 1

Add and remove Users from the vcore user interface, and select the roles (either Administrator or Operator) for each user.

See About: vcore Users tool for more information.

vcore Alpha 1

Upload your floor plans and site maps to the Sites tool, so that vcore can display the Map view of your site.

Add the locations of your cameras, together with their fields of view, to enable Smart Presence in Map view. Also add important details, for example, the locations of fire exits, first aid equipment, and fire extinguishers.

Link several site maps so that you can move between one area and another in Map view.

From the Alpha 2 release, the Sites features are now found in the Map view tool.

vcore Alpha 1
Map view

In Map view, click a camera icon to preview its feed, and see where people are on your site, and track them within the view of a single camera.

See About: vcore Map view for more information.

vcore Alpha 1

Create Rules for people and for vehicles, including rules for appearance, line crossing and loitering.

Set areas of interest on your camera views, and define the schedules when each rule is active. (For example, you might configure a rule to only be active outside of your standard working hours for your site.)

Choose to be notified when rules are triggered, and have alarms pop up in the user interface when they are triggered. You can also configure your rules so that they have to be acknowledged by your operators in order to dismiss them.

See About: vcore Rules tool for more information.

vcore Alpha 1

Create Search for people and for vehicles, including searching for appearance, line crossing and loitering.

Select the cameras of interest, and set areas of interest on your camera views and define the times within which you are searching. When you find results that are of interest, use the Similarity search tools to further refine your search.

See About: vcore Search tool for more information.

vcore Alpha 1
Alarms & Events

View the list of Alarms & Events that have been triggered either by the Vaion analytics or by the rules you have created. Choose individual alarms or events to see the details, including video playback in the details sidebar.

If configured, you can require that alarms and events are acknowledged by your Operator, ensuring that they are not missed. You can also view and add to the logs and comments for each alarm or event.

Maximizing the alarm or event opens the combined video and map view, showing the detail and the location of the event. You can then choose to export evidence from the maximized alarm or event.

See About: vcore Alarms & Events page for more information.

vcore Alpha 1

Resolved issues

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These issues have been resolved:

Table 4 – Resolved issues

Reference Resolution Resolved in

A vulnerability has been resolved in the vcore and vcloud software.

See VAION-254: Camera credentials accessible via debug API

vcore 1.4.1
3240 An issue where deleting cameras from vcore was not reflected in Map viewhas been resolved. vcore 1.4
2662 An issue where the vcore user interface repeatedly warned about degraded analytics being detected has been resolved. vcore 1.4
2316 An issue where vcore was limited to only maintaining a list of the last 100 alarms and events has now been resolved. The user interface now shows results in a paged layout. vcore 1.3
2818 An issue where, when viewing Video view, if you moved to another browser tab and then returned to the vcore tab, all thumbnail views froze, and no video was displayed has now been resolved. vcore 1.1.1
2768 An issue where renaming a map in Map view caused all the cameras to appear to be removed from the map until you manually refreshed the browser has been resolved. vcore 1.1.1
2584 An issue where vcore intermittently lost connection to the Vaion remote access vcloud service has been resolved. vcore 1.1
2537 An issue where existing Map view thumbnails were displayed in low resolution after upgrading the software from vcore Beta 3 to vcore 1.0 has been resolved. vcore 1.1
2526 Issues where temporary stream conditions from some third party cameras caused vcore to incorrectly report warnings even though analytics were functioning correctly have been resolved. vcore 1.1

2404, 2582

An issue where, if you attempted to export or link less than four camera views, the export or link did not work has been resolved. vcore 1.1
2499 An issue where vcore incorrectly calculated time based on UTC rather than local time has been resolved. vcore 1.1
2259 An issue where, when playing back video from some higher resolution cameras, the video intermittently stopped, paused, and then start playing again has been improved. vcore 1.1
1320 An issue where, after setting a new hostname, a restart was required, but there were no notifications in the user interface, has now been resolved. vcore 1.1
2547 An issue where, on upgrading from vcore Beta 2 to vcore 1.0 RC1 without first upgrading to vcore Beta 3, resulted in you being unable to view Devices or to view or search video due to the user permissions being incorrectly updated, has been resolved. vcore 1.0
2500 An issue where, when using the Date & Time setting in Rules, the time was incorrectly set has been resolved. vcore 1.0

Known issues

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During testing, we have found the following issues in these releases.

These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.

Table 5 – Known issues — vcore video management system

Reference Issue

Issue: Due to a race condition, the Automatic SW update option might result in your vserver appliance failing to update when new versions of the software are released.

Workaround: Manually update your vserver by selecting the Servers | Server group settings | Latest firmware | Update option when you see the New vcore version message appear.


Issue: When configuring line crossing counts, if the line is drawn to the edge of the camera view, the line sometimes disappears when you attempt to edit the line position.

Workaround: Ensure that you do not draw the line crossing lines right to the edge of the camera view.

3748 Issue: On occasion, the Vaion analytics might briefly detect a single object as multiple objects. If this situation occurs near a line crossing count, the count could trigger on the erroneous multiple objects, leading to an incorrect count being shown.
3708 Issue: When carrying out similarity searches, if you have many results and add and remove thumbnails, the user interface can become unresponsive, with spinner icons displayed instead of video.
3646 Issue: On some 3rd party PTZ cameras, Vaion vcore does not recognize and calibrate the zoom features.
3467 Issue: If you save a video view, but do not make it public at this time, you are unable to later edit the settings to make the view public.

Issue: If you only have one vcore user set up, and you move that user into a new User group that has no permissions, you will be signed out of vcore, and then will be unable to make any changes to users or permissions.

Workaround: Ensure that you always have at least one Administrator user that has full permissions.


Issue: When you have configured several vserver appliances as a cluster, any pop-up notifications that should appear for each cluster node are only shown on the master appliance.

Workaround: All alarms and events are correctly listed in the Alarms & Events dialog.

1264, 1881

Issue: In certain testing environments, especially in smaller rooms where low lighting levels, shelving, rack-systems, cables, and other hard edges are in close proximity to the cameras, the Vaion software might display false vehicle detections.

266 Issue: In clustered vserver installations, you cannot export video from clustered nodes.

Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Vaion vcore video management system, these incompatibilities might impact the accuracy of the Vaion analytics.